Introduction
Proxsoft (“Proxsoft,” “we,” “us,” or “our”) operates the website proxsoftglobal.com (the “Site”) and provides construction technology, consulting, and related services. We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. By using our Site or services, you agree to the practices described here.
Information We Collect
We collect information in two ways: information you give us directly, and information collected automatically when you use the Site.
Information you provide to us, for example when you:
- Fill out a contact form or request a consultation
- Subscribe to our newsletter (“Subscribe for Tech Insights”)
- Book a call or appointment through our scheduling tool
- Email us or otherwise get in touch
This may include your name, email address, phone number, company name, job title, and any details you choose to include in your message.
Information collected automatically when you visit the Site, which may include your IP address, browser type and version, device information, pages viewed, time spent on pages, referring website, and general location (country/region). This is gathered through cookies and similar technologies (see the Cookies section below).
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide the services or information you request
- Schedule and manage consultations or appointments you book
- Send you newsletters, updates, and marketing communications you’ve opted into (you can unsubscribe at any time)
- Improve our Site, content, and services by understanding how visitors use them
- Maintain the security and proper functioning of the Site
- Comply with our legal obligations
We do not sell your personal information.
Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to function properly, remember your preferences, and understand how the Site is used. Some cookies are essential; others (such as analytics and marketing cookies) are only set with your consent through our cookie consent banner.
You can manage or withdraw your cookie consent at any time using the cookie settings on the Site, and you can control cookies through your browser settings. For more detail, see our [Cookie Policy]([link to cookie policy page]).
Third-Party Services
We use trusted third-party services that may process some of your data on our behalf. These may include:
- Google Analytics / Google Tag Manager — to understand Site traffic and usage (Google’s own privacy terms apply).
- [Booking/scheduling tool — e.g. LatePoint] — to let you schedule calls and appointments.
- [Email/newsletter provider] — to manage newsletter subscriptions and send communications.
- [Hosting provider — e.g. Hostinger] — to host and operate the Site.
Each of these providers processes data under its own privacy policy. We recommend reviewing them if you’d like more detail on how they handle data.
How We Share Your Information
We do not sell or rent your personal information. We may share it only:
- With the service providers listed above, strictly to operate our Site and services
- If required by law, regulation, legal process, or a valid government request
- To protect the rights, property, or safety of Proxsoft, our users, or others
- In connection with a business transfer such as a merger or acquisition, in which case we’ll notify you
Data Retention
We keep your personal information only as long as necessary for the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When it’s no longer needed, we delete or anonymise it.
Data Security
We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on where you live, you may have rights over your personal information, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Opt out of marketing communications at any time
If you are in the European Economic Area or UK (GDPR): you have the rights above and may lodge a complaint with your local data protection authority.
If you are a California resident (CCPA/CPRA): you have the right to know what personal information we collect, to request its deletion, to opt out of the “sale” or “sharing” of personal information (we do not sell your data), and not to be discriminated against for exercising these rights.
If you are in India (DPDP Act): you have the right to access, correction, and erasure of your personal data, and the right to grievance redressal.
To exercise any of these rights, contact us using the details below. We may need to verify your identity before acting on your request.
Third-Party Links
Our Site may contain links to other websites. We aren’t responsible for the privacy practices or content of those sites, and we encourage you to read their privacy policies.
Children’s Privacy
Our Site and services are intended for businesses and professionals and are not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we’ll delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last updated” date at the top, and significant changes may be communicated on the Site. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us: